Frequently Asked Questions (FAQ)

1. What makes AnYen tumblers special?

Our tumblers are designed for elegance, performance, and convenience. Each piece is crafted to keep drinks hot or cold for hours, while arriving in a premium gift box for a memorable unboxing experience.

2. How do I care for my AnYen tumbler?

For best results, hand wash with mild soap and warm water. Avoid using abrasive scrubbers to preserve the finish. (Note: Tumblers are not dishwasher or microwave safe.)

3. Do the tumblers come with a warranty?

Yes! All AnYen tumblers come with a 1-year limited warranty covering manufacturing defects. Please contact us at contactus@anyenn.com if you experience any issues.

4. What is your shipping policy?

We currently ship within the United States. Orders are typically processed within 1–3 business days. Standard shipping times are 3–7 business days depending on your location.

5. Do you accept returns?

Yes, we offer a 30-day return policy on unused tumblers in their original packaging. To initiate a return, email us at contactus@anyenn.com with your order number.

6. Can I send a AnYen tumbler as a gift?

Absolutely! Each tumbler arrives in a premium gift box, making it perfect for gifting straight out of the package.

7. How can I contact AnYen?

You can reach us via our Contact Us page or by emailing contactus@anyenn.com.